Business Process Analyst Hybrid in Bossier City, LA

General Dynamics Information Technology is a global technology and professional services company focused on delivering consulting, technology, and mission services. They are seeking a Business Process Analyst to contribute to strategic direction and support mission outcomes by managing project requirements, collaborating with teams, and providing data analytics and insights.ResponsibilitiesProvide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologiesPerforming data entry and records updatesContributing to project success by influencing individuals on and outside of their teamCollecting information by engaging in dialogue with staff, reviewing databases, and interpreting reportsProducing reporting on an as-needed basis (daily, weekly, monthly)Determining business metrics to meet ongoing organizational or client informational needsProviding data analytics and key insightsCollecting detailed project requirements and anticipates technical needsCollaborating with developers to create future state automated workflowsManage the flow of development from idea to releaseComposing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processesHighlighting and defining Key Performance Indicators (KPIs) to measure performance across different sectionsTroubleshoot and investigate issues reported by business users and provides ongoing communication about statusCreate end user documentation including user and quick reference guidesDescribe and execute test casesManage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlogSkills1 + years of related experienceUS Citizenship RequiredCollaborationProblem SolvingRequirements GatheringTeamworkTechnical Training, Certification(s) or DegreeExperience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologiesMicrosoft Office Suite proficiency, including Excel, PowerPoint, and WordInitiative to develop, run, and present project reportsExposure to Agile, Project Management Principles, and JiraExposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BIExposure with Microsoft SharePointExposure to Microsoft Power Apps and Power AutomateExperience using Jira (or similar tool) to manage user stories and projectsProactive problem solvingAble to initiate communication with senior leadersEffective management of multiple competing priorities at any given timeAbility to manage multiple assignments and adapt to changing client needsOutstanding communication skills with the ability to present to business leadersStrong analytical and problem-solving skillsCapability to work independently and as part of a teamSecurity Clearance Level: Must be able to obtain and maintain a Secret clearanceBenefitsComprehensive benefits and wellness packages401K with company matchVariety of medical plan options, some with Health Savings AccountsDental plan optionsA vision planPaid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leaveShort and long-term disability benefitsLife, accidental death and dismemberment, personal accident, critical illness and business travel and accident insuranceCompany OverviewGeneral Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics. It was founded in 1999, and is headquartered in Falls Church, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.gdit.com/.



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