Business Operations & Strategy Manager

Remote Full-time
About the position

The Business Operations and Strategy team’s mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects.
The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We’re looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution.
Example project areas include:
New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
Business outcome management
Scaling and transforming operations

Responsibilities
• Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives
• Operations / Execution: Drives execution of projects, including program management and change management
• Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role)

Requirements
• Strong analytical skills / mindset (e.g., excel, SQL) and written communication
• 4+ years of business strategy and modeling experience
• 4+ years of managing time-sensitive projects
• 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps

Nice-to-haves
• Experience working in a fast paced environment
• 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience
• MBA or MPH
• Healthcare experience

Benefits
• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development

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