Business Intelligence Operations Associate

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. The Business Intelligence Operations Associate will support the sales organization by delivering accurate reporting and operational support, assisting with core operations for sales teams and key stakeholders.ResponsibilitiesDevelop and deliver reporting to our sales teams, key stakeholders and strategic partner firms using our BI Tool suite (Power BI, CRM Analytics, Excel)Provide timely, customized ad-hoc reporting and analysis to support sales leadership and decision-making on strategic initiativesAssist with the sales organization compensation process, including monthly & quarterly incentives and claw back proceduresCreate and configure Salesforce campaigns to support events, webinars, marketing initiatives that lead to increased sales team outreach effortsAid with trade reconciliation efforts to ensure that transactions are attributed accurately and in a timely mannerSupport sales leadership’s territory planning initiatives by modeling scenarios and implementing new strategies within our territory management tool (SS&C SalesConnect)Partner with sales leaders to facilitate advisor transitions, ensuring accurate coverage across territories, teams, and platformsMaintain and update Salesforce data sources, ensuring timely and accurate information for reporting for our end usersSkillsCollege Degree with at least 1 to 2 years of business experienceProficient with BI Tools, particularly Excel, Power BI, CRM Analytics or TableauProficient in Salesforce CRM software and territory admin platformsAnalytical thinker, inquisitive by natureDetail orientated and able to work in a fast-paced environmentBenefitsHealth, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverageAdoption/surrogacy and wellness benefitsEmployee/family assistance plansVarious retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)Financial education and counseling resourcesGenerous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law)Company OverviewManulife is a leading international financial services group that helps people make their decisions easier and lives better. It was founded in 1887, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.manulife.com/.



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