Business Insurance Agent - Intermediate

USAA is dedicated to empowering its members to achieve financial security through competitive products and exceptional service. The Business Insurance Agent - Intermediate will advise business owners on insurance and risk management, utilizing a comprehensive suite of Commercial Insurance Products to meet the unique needs of members and non-members.ResponsibilitiesUtilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offeringsBuilds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutionsUtilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentationClassifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutionsFacilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the riskResearches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issuesUtilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offeringsLeverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination)Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement valuesProvides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systemsEnsures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and proceduresSkillsHigh School Diploma or General Equivalency Diploma1 year of insurance sales and service experience and/or experience working in a high value, commercial insurance agency or broker settingValid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days2 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)2 or more years working experience quoting and binding directly with the insuredExperience with Agency Management Systems and/or SalesforceExperience working in a Commercial Lines multiple carrier environmentExperience writing Commercial lines in multiple statesExperience working in a call center environmentActive P&C General Lines License for home stateBenefitsComprehensive medical, dental and vision plans401(k)PensionLife insuranceParental benefitsAdoption assistancePaid time off program with paid holidays plus 16 paid volunteer hoursVarious wellness programsCareer path planning and continuing educationCompany OverviewUSAA is a financial services company. It was founded in 1922, and is headquartered in San Antonio, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.usaa.com.



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