Business Development Representative / Outbound BDR - New York

Aircall is an AI-powered customer communications platform used by over 22,000 companies worldwide. The Business Development Representative will play a key role in the North America Sales team, focusing on prospecting and qualifying potential customers to help expand Aircall's customer base. Responsibilities The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest Use Salesforce and other best in practice tools for your daily activity and process Skills Skilled communicator: you're an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up! A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6! Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge! An enthusiastic and positive attitude! This might be the single most important point Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus! Benefits Medical, dental, and vision insurance is 100% covered 401k plan with company matching! Unlimited PTO — take the time you need to come to work feeling great! Wellness, commuter, and childcare reimbursements Generous parental leave policy Company Overview Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is