Business Development Representative, Emerging AI Products
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Business Development Representative, you will play a critical role in driving revenue growth through effective pipeline generation and customer engagement across the sales cycle. Responsibilities Partner with Account Executives to build and prioritize highly strategic target account lists Work with both new prospects and existing customers Engage with customers at different stages, from first touch through to adoption and expansion Operate across both high velocity and more complex sales cycles Build deep knowledge of Intercom's Customer Agent and Sales Agent products Work closely with Sales, Marketing, Product, and Customer Success to improve how we generate and convert pipeline for these products Skills Strong desire to build a career in Sales. You want to be in a closing role in the future and you see this as the path to get there 1+ year of customer-facing work experience. Sales or SaaS experience is a plus Comfortable working at pace. This is a high velocity motion, you need to be able to move quickly and prioritize well Prospecting skills across cold calling, email, and social. You know how to engage people who aren't expecting to hear from you Communication. You can articulate ideas clearly, adapt to different audiences, and you listen as well as you talk Growth Mindset. You're self-aware, you seek feedback, and you treat every day as a chance to get better Results Oriented. You don't settle. You're hungry to hit your numbers and raise the bar for yourself and the team Curiosity about AI and how it's changing sales and customer service. You don't need to be technical, but you need to be interested Bachelor's Degree preferred Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator) Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for Intercomrades, friends, and family! Company Overview Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is