Business Development Representative

Sprout Social is a company focused on enhancing customer connection through its social media management platform. They are seeking a Business Development Representative to generate new business through outbound leads and collaborate with Account Executives to create opportunities.ResponsibilitiesGenerate new business by prospecting outbound leads through cold outreachUse outbound selling best practices to identify customer pain points while driving the value of our productStrategically partner with Account Executives to create new business opportunitiesConsistently learn and apply coaching related to sales strategy and processesLeverage AI-powered tools and insights to research accounts, personalize outreach at scale, and prioritize prospects while maintaining a high-quality buyer experienceIdentify and contact prospective clients to build the pipeline through a variety of methods including, but not limited to cold-calling, emailing, and mass email campaignsAchieve department standards for activity that includes: Making a minimum number of quality outbound calls per day, of which at least 20% of those calls should result in quality conversationsScheduling a minimum number of new quality discovery calls per weekCreate a professional and engaging first impression with our prospects and customersCreate, maintain and update database of prospects with complete information and emailsThoroughly qualify all outbound opportunities and collaborate with Account Executives for a smooth customer experienceBegin incorporating AI-driven insights into prospect research, discovery preparation, and follow-up to improve conversion and pipeline qualityGenerate new business through outbound prospectingPrioritize leads, research prospects and position relevant product features to solve business needsRun initial discovery calls to identify customer requirements and expectations in order to make tailored product recommendationsManage follow-up with calls-to-action to consistently build a sales pipelineExceed activity and pipeline goals on a monthly basisConsistently achieve your opportunity and revenue targetsBecome an expert in all things social media, including advanced listening and employee advocacyHave mastered the uses cases of successful customers across different verticals and sophistication on social mediaConsistently reflect on your own skill and development gaps along with your Manager to identify personal and professional coaching areasStep up as a leader in the Sales Development organization by mentoring new hiresHave a clear understanding of the SMB Account Executive organization and how to position yourself as an ideal candidateHave mastered the necessary skills needed to work a consistent outbound process, including time management, sense of urgency, and account prioritizationBe a leader on the floor by sharing best practices and ways that you have been successful as an BDRSkills1+ years of sales, marketing or customer service experience OR relevant experienceA consistent track record of meeting and exceeding goalsAbility to work from Sprout's Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needsExceptional organizational, presentation, and communication skills - phone, email, and webinarTechnical expertise and ability to acquire knowledge of new productsDriven to succeed and ability to work in a fast-paced environmentBenefitsComprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.Office Environment: Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle.Company OverviewSprout Social is a global leader in social media management and analytics software. It was founded in 2010, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://sproutsocial.com.



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