Business Coach, Franchise Business Consultant

Job Description: • Coach franchisees using scorecards, structured check-ins, and clear follow-through. • Create and track action plans tied to measurable outcomes and deadlines. • Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience. • Reinforce operating standards and required training; improve system adoption. • Travel for in-person center reviews, franchisee meetings, and interventions; support new center openings and onsite training as needed. • Partner with internal teams (Operations, Marketing, Training, Development). • Track and document progress using tools such as Zenoti, CRM, and Microsoft 365. • Schedule: Full-time. Travel and center support may require occasional early mornings, evenings, or weekends. Requirements: • Required US-based and within practical distance of a major airport. • Willing and able to travel up to 70%. • 2–3+ years in franchise field support and/or multi-unit service operations (examples): Franchise Business Coach / Franchise Consultant, Franchise Operations Manager / Field Operations Manager, Multi-Unit / Area / District / Regional Manager. • Service-provider business experience required (med spa, wellness, aesthetics/beauty, healthcare services, or membership-based service model). • Strong KPI and business performance ownership (can explain baseline → results). • Comfort influencing owners/operators without direct authority and holding partners accountable. Benefits: • $85,000–$95,000 base + ~5% bonus (performance-based). • Remote role with significant field exposure and growth path in Operations. • Competitive benefits package (may include medical, dental, vision, 401(k), paid time off, and paid holidays). • Travel expenses reimbursed per company policy; company card option may be available. • High-impact role supporting franchise performance across revenue, membership, conversion, and quality.