Business Analyst, Pension & Benefits Implementation (Remote)
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Pension & Employee Benefits Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive pension and employee benefits administration solutions for large public sector clients.
In this position, you will play a crucial role in delivering integrated pension and employee benefits administration solutions to large public sector clients. You will gather and analyze client requirements, collaborate with cross-functional teams, and ensure successful implementation of our comprehensive solution. You will work closely with solution architects, functional leads, developers, and quality assurance teams to create innovative solutions that meet complex business needs. This position offers extensive exposure to multiple business modules including Pension, Health & Welfare, Payroll, and Finance.What's in it for you
Primarily remote with quarterly travel for client meetings and demonstrations
Enterprise-level project engagement with extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance)
Mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industry
Career progression and professional development opportunities as you develop expertise
Build executive presence with client-facing presentations and demos
Comprehensive customizable benefits package to suit your unique needs and lifestyle
Paid vacation days & well-being days plus a well-being expense account to help maintain a better work/life balance
Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan
Generous mental health support account to cover the cost of therapy/counseling sessions
What you'll do
Gather and analyze client requirements for the implementation of our integrated solution
Document business and operational needs within the context of implementation and workflow automation
Evaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony)
Configure our software to suit the specifics of the client's needs or requirements
Collaborate with solution architects, functional leads, and the development team to create and review new solutions
Define testing scope and criteria and work closely with the quality assurance team during execution
Build presentation decks and conduct solution demonstrations for clients
Contribute to the creation or redesign of reports and communications that support processes and procedures
Provide ongoing follow-up with stakeholders regarding implemented changes
What you bring
A degree in administration, computer science, actuarial mathematics, business analysis, or a related field (or equivalent professional experience)
4+ years of experience in business analysis, pension plan management, workflow management system implementation, administrative process automation, or related fields
Consulting or implementation background with client-facing experience
Experience presenting to executive stakeholders and clients
Proficiency in current computer technologies, including Excel and the Microsoft Office suite
Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly
Excellent written and verbal English communication skills — You must be fluent in written English for creating clear documentation and presentation materials, and fluent in verbal English for presenting to clients and explaining complex technical concepts in a way that makes sense to non-technical stakeholders
Comfortable presenting to clients and being on camera — You are confident interacting directly with clients and conducting solution demonstrations
Strong interpersonal skills with the ability to build relationships with cross-functional teams and clients
Available to travel as needed across Canada and the U.S.
Nice to Have
Experience with pension administration or employee benefits software systems
Salary Range: 58,100.00 -107,900.00 USD Annual
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Apply To This Job
The Pension & Employee Benefits Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive pension and employee benefits administration solutions for large public sector clients.
In this position, you will play a crucial role in delivering integrated pension and employee benefits administration solutions to large public sector clients. You will gather and analyze client requirements, collaborate with cross-functional teams, and ensure successful implementation of our comprehensive solution. You will work closely with solution architects, functional leads, developers, and quality assurance teams to create innovative solutions that meet complex business needs. This position offers extensive exposure to multiple business modules including Pension, Health & Welfare, Payroll, and Finance.What's in it for you
Primarily remote with quarterly travel for client meetings and demonstrations
Enterprise-level project engagement with extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance)
Mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industry
Career progression and professional development opportunities as you develop expertise
Build executive presence with client-facing presentations and demos
Comprehensive customizable benefits package to suit your unique needs and lifestyle
Paid vacation days & well-being days plus a well-being expense account to help maintain a better work/life balance
Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan
Generous mental health support account to cover the cost of therapy/counseling sessions
What you'll do
Gather and analyze client requirements for the implementation of our integrated solution
Document business and operational needs within the context of implementation and workflow automation
Evaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony)
Configure our software to suit the specifics of the client's needs or requirements
Collaborate with solution architects, functional leads, and the development team to create and review new solutions
Define testing scope and criteria and work closely with the quality assurance team during execution
Build presentation decks and conduct solution demonstrations for clients
Contribute to the creation or redesign of reports and communications that support processes and procedures
Provide ongoing follow-up with stakeholders regarding implemented changes
What you bring
A degree in administration, computer science, actuarial mathematics, business analysis, or a related field (or equivalent professional experience)
4+ years of experience in business analysis, pension plan management, workflow management system implementation, administrative process automation, or related fields
Consulting or implementation background with client-facing experience
Experience presenting to executive stakeholders and clients
Proficiency in current computer technologies, including Excel and the Microsoft Office suite
Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly
Excellent written and verbal English communication skills — You must be fluent in written English for creating clear documentation and presentation materials, and fluent in verbal English for presenting to clients and explaining complex technical concepts in a way that makes sense to non-technical stakeholders
Comfortable presenting to clients and being on camera — You are confident interacting directly with clients and conducting solution demonstrations
Strong interpersonal skills with the ability to build relationships with cross-functional teams and clients
Available to travel as needed across Canada and the U.S.
Nice to Have
Experience with pension administration or employee benefits software systems
Salary Range: 58,100.00 -107,900.00 USD Annual
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Apply To This Job