Business Analyst I/Business Analyst II

Miami University seeks an experienced Business Analyst who enjoys working at the intersection of people, process, and technology. The role involves leading stakeholder engagement, managing requirements, and guiding initiatives to support enterprise-wide services that enable student success and university operations.ResponsibilitiesLead and facilitate engagement with stakeholders to clarify objectives, success measures, and constraintsIndependently elicit, analyze, and manage requirements across moderately complex initiativesTranslate ambiguous or competing needs into clear recommendations and documented outcomesAct as a primary point of connection between business partners and technical delivery teamsContribute to project planning, prioritization, and delivery decisions with sound analytical judgmentUse process and performance data to inform recommendationsGuide testing strategies and validate that delivered solutions meet intended business outcomesProactively identify process improvement opportunities and recommend practical, incremental improvementsSkillsBachelor's degree earned by date of hireDemonstrated experience performing business analysis–related activities such as requirements elicitation, process analysis, stakeholder coordination, or solution validation1+ year of professional technical experience for Level I positionSubstantial experience performing business analysis–related activities, including direct engagement with stakeholders, independent requirements analysis, and contribution to solution delivery for Level II position4+ years of professional technical experience for Level II positionExperience may come from roles such as business analyst, developer, project lead, product owner, or similar positionsA relevant master's degree may be considered as one of several ways to demonstrate equivalent preparationFundamental knowledge of business analysis practices including requirements elicitation, documentation, and validation for Level I positionStrong knowledge of business analysis practices including requirements elicitation, analysis, documentation, and validation for Level II positionAbility to gather information from stakeholders through interviews, observation, and structured discussionAbility to document requirements, workflows, or user needs clearly and accuratelyStrong written and verbal communication skills with technical and non‑technical audiencesAbility to analyze problems, ask clarifying questions, and break down ambiguous issues into manageable componentsAbility to collaborate with stakeholders and technical teams to support solution developmentAbility to learn new systems, tools, and business domains quickly for Level I positionAbility to independently facilitate stakeholder discussions to clarify goals, needs, and constraints for Level II positionAbility to analyze business processes and identify opportunities for improvement or efficiency for Level II positionAbility to communicate complex ideas clearly to diverse stakeholders for Level II positionAbility to translate ambiguous or competing needs into clear requirements and recommendations for Level II positionAbility to manage requirements across a project lifecycle including prioritization and change tracking for Level II positionStrong analytical thinking and problem‑solving skills applied to operational and technology initiatives for Level II positionClear and effective verbal and written communication with both technical and non-technical audiences for Level I positionAbility to build trust, facilitate discussion, and work collaboratively across roles and perspectives for Level I positionAnalytical thinking and curiosity, with comfort exploring unfamiliar business domains for Level I positionFamiliarity with concepts such as process mapping, stakeholder analysis, and requirements documentation for Level I positionWillingness to learn new tools, methods, and technologies as needed for Level I positionExperience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs) for Level I positionStrong verbal and written communication skills, including facilitation of complex discussions for Level II positionAbility to navigate competing priorities and guide stakeholders toward shared understanding for Level II positionExperience applying business analysis techniques such as process modeling, gap analysis, and impact assessment for Level II positionFamiliarity with Agile or iterative delivery environments for Level II positionWorking knowledge of change management concepts and organizational impact for Level II positionExperience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs) for Level II positionCompany OverviewStrong academics, highly personal instruction, energetic campus life, successful graduates — Miami University sets the standard for public higher education on one of America’s most beautiful campuses. It was founded in 1809, and is headquartered in Oxford, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.miamioh.edu/fsb/academics/entrepreneurship/focus-areas/startup-entrepreneurship/redhawk-launch-accelerator/index.html.



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