Business Analyst

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies. The Business Analyst will support Customer Service and Operations by performing analysis to aid business decision-making and serve as a liaison between IT and various business departments. Responsibilities Perform analysis on large amounts of complex data to provide the business with fact-based insights Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis Support departmental reporting, metrics, budgets, dashboards, and analytics Make recommendations and present alternatives to address business needs or resolve impediments System configuration and administration Develop functional, process, and system documentation Monitor system and process performance and escalate issues as appropriate Influence, gather, define and document complex business requirements and processes Develop test plan / test cases and coordinate user acceptance testing Lead projects or process improvements Serve as subject matter expert on systems, process, and user/customer impact Prepare business cases and cost/benefit analysis Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions Skills Bachelor's Degree in Business Administration or Information Systems/Technology, Computer Science, Engineering or related discipline Strong analysis, decision making and problem solving skills Excellent interpersonal and communication skills (both written and verbal) Ability to work as part of a team and interact effectively with others Excellent organizational skills with the ability to balance multiple tasks under time constraints Proficient in standard office software (MS Excel, Visio, Word) Excellent organizational skills with the ability to balance multiple tasks under time constraints and experience Strong Analytical skills Experience working with project management methodology Working knowledge of the Pragma CAD (PCAD) system, Customer Information System, and IBM Maximo Work and Asset Management system Oracle SQL Developer experience or other relevant SQL experience Benefits Competitive pay and benefits Company Overview WEC Energy Group is one of the nation’s largest electric and natural gas delivery companies. It was founded in 2015, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is