Brokerage Operations Associate

Vouch is a modern insurance provider dedicated to the innovation economy. As a Brokerage Operations Associate, you will play a key role in supporting clients through brokerage operations workflows, enhance value during the customer journey, and assist with service-related inquiries and requests.Requirements2+ years experience in a fast-paced and customer service-oriented work environment1+ year of experience in an insurance-related roleActive/Current Property and Casualty LicenseStrong communication and organizational skillsStrong attention to detail both with written communication and dataDriven by solving problems and turning them into opportunities for improvementDependable, positive, and action-oriented with excellent follow-through skillsAble to deal well with ambiguity and maintain composure in complex situationsIndependent problem-solver and confident in seeking help when neededAbility to track, prioritize and drive high volumes of policy servicing requestsBenefitsCompetitive compensation and equity packagesHealth, dental, and vision insuranceParental leaveFlexible vacation timeWellness allowance ($80/month)Technology allowance ($100/month)Professional Development ($500/Yr)Home office setup (One-time $500)L&D: Partnerships with Ethena, Hone, and monthly Lunch & LearnsEmployee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplaceWellbeing: Voucher’s have access to many wellbeing perks, including Calm, Peloton, Headspace, Fetch, OneMedical, SoFi, etc.Annual performance reviews with quarterly check-insOriginally posted on Himalayas

Apply Now