Broker Sales Support Specialist I

Centene Corporation is transforming the health of communities by supporting 28 million members. The Broker Sales Support Specialist I role involves assisting Ambetter Brokers and the Sales team with commission and contracting inquiries, ensuring issues are resolved efficiently and collaborating with internal teams to meet organizational goals. Responsibilities Handles provider issues that brokers call or email in about Determine if the issue needs to be escalated to the Provider Management team and Health Plan contacts Empowered to collaborate with the Provider Management Team and Health Plan to resolve the issue Research commission issues in determining if a Broker should be paid commissions If the commission issue is not complex, the Specialist is authorized to have the correction made Responsible for the Broker to be paid or not paid based on their evaluation Performs other duties as assigned Complies with all policies and standards Skills High School Diploma / GED 1+ year of customer service or health insurance industry experience Department of Insurance Life/Health License is required, or ability to obtain license within 120-days of being hired Benefits Health insurance 401K Stock purchase plans Tuition reimbursement Paid time off plus holidays Flexible approach to work with remote, hybrid, field or office work schedules Company Overview Centene Corporation is a leading healthcare enterprise committed to helping people live healthier lives. It was founded in 1984, and is headquartered in Saint Louis, MO, US, with a workforce of 10001+ employees. Its website is