Broker Assistant (AU) | Permanent WFH | w/ 30K Sign-On Bonus!
This is a remote position. Get Rewarded Fast with Our Sign-on Bonus! Start with us and unlock a generous sign-on bonus: • 50% paid within 30 days of your start date. • The remaining 50% paid within 60 days. Join us and enjoy this exciting perk as you kickstart your career with us! Valid only for job offers extended until December 2025Purpose of the Role:Intogreat Solutions is seeking a motivated and detail-orientedBroker Assistantto support our specialist insurance team, working across both domestic and commercial lines. This is an exciting opportunity for someone passionate about client service and eager to grow within the insurance industry.As aInsurance Broker Assistant, you'll play a key role in supporting our brokers and clients through the full insurance lifecycle—from new business and renewals to claims and endorsements. You’ll manage your own portfolio of claims, ensure accurate data entry and CRM management, and communicate effectively with insurers to deliver excellent outcomes for clients. This role provides strong potential for career development, including progression into quoting and managing commercial products through structured professional development.Your commitment to efficiency, accuracy, and collaboration will help uphold our standards of excellence and build long-term client trust.Key Responsibilities:Supporting the Managing Directors and Broking team with work that actually matters: • Binding policies and endorsements • Processing new policies, renewals, endorsements, and remuneration adjustments • Preparing renewal discussion notes and emailing out certificates of currency • Lodging and following up on claims • Managing debtors and tracking remuneration declarations • Using Organise IT to file correspondence • Providing top-tier admin support wherever needed • Managing debtors – report from compliance and emailing clients (no phone calls) • Basic CRM administration – further training will be provided • Ad-hoc admin requests from Sales and Growth (excel spreadsheet work) Compliance Manager – support with basic reports, entering items in CRM as directed. You’ll be expected to hit time-sensitive KPIs—because in this game, timing is everything. We’re serious about standards and back people who take pride in hitting them. Requirements What We’re Looking For: • At least 2 years in a professional, high-paced office environment • Tech-confident—strong with Office suite, common admin tools and Insurance platforms including JAVLN (nice to have). • Tier 2 or similar experience, they need to hit the ground running Benefits Why IntoGREAT?Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their rolesReady to Shape the Future?Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!