Brand and Communications Manager

About the position We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry. After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful! Main Purpose The main purpose of the Brand Communications Manager is to build, grow, and maintain the Indeed Flex brand through social media, PR, and effective communication. You will provide the direction and tactical implementation of discovering relevant conversations and engaging with users on social media to grow the Flexer community. This role will execute activities and projects to improve visibility and increase brand awareness through PR, videos, influencer marketing, SEO, and other formats/channels. This is an in-office role in Austin, TX (Domain), five days per week, with the option to work from home on Thursdays. Responsibilities • Brand Strategy & Governance: Partner with the Head of Brand to establish, evolve, and strictly govern the Indeed Flex brand voice and core messaging across the UK and US markets. • Communications Execution: Execute and own the Brand Communications strategy, including planning, reporting, and hands-on delivery. • Omnichannel Content Curation: Develop and curate compelling, audience-specific content (video, newsletters, lifecycle comms) for diverse channels. • Distribution & Amplification: Execute content delivery across social media, user communities, PR, email, mobile CRM, and in partnership with SEO/SEM. • Social Media Growth: Build and aggressively grow the Indeed Flex social media presence and following through impactful, engaging messaging. • Campaign Leadership: Lead the collaboration on integrated marketing campaigns, brand activations, and public relations initiatives that reinforce market position. • Performance Optimization: Conduct rigorous A/B testing and experimentation across communications to drive engagement, focusing on increasing clicks and conversions. • Cross-Functional Messaging: Collaborate with Product, Operations, and Sales to translate business insights into powerful, market-relevant messaging. • Website & CMS Management: Support the maintenance and updating of the company website and landing pages using various Content Management Systems. • Agency Management: Effectively manage and direct external agencies, vendors, and freelancers to ensure high-quality, on-time project delivery. Requirements • 3-5 years of progressive experience leading and executing successful strategies in brand communications, social media marketing, and/or digital marketing. • Skilled in building a bold, human brand that connects emotionally and authentically with diverse audiences (e.g., temporary workers and businesses). • Deep expertise in PR and media relations, with the ability to translate complex product offerings into compelling communications and brand stories that resonate externally. • Proven experience in brand marketing, communications, or content strategy, ideally gained within a fast-paced, high-growth or technology-driven environment. • Demonstrated proficiency in social media marketing and leveraging influencer partnerships to maximize reach and engagement. • Ability to create engaging, on-brand content across diverse formats (e.g., web, social, email) with meticulous attention to detail. • Possess a strong ability to craft compelling brand narratives with a strategic mindset focused on achieving business objectives. • Highly skilled in utilizing key digital platforms, including CMS (Content Management Systems), CRM, Email Marketing, and Mobile Communications tools. • Experience managing and influencing multiple stakeholders across different functions and geographic regions. • Superior organizational skills with a demonstrated ability to effectively manage multiple projects simultaneously and thrive under tight deadlines. • Possess strong commercial awareness and the confidence to represent and advocate for the brand in high-level, cross-functional initiatives. Benefits • $70,000 to $90,000 annual salary • Medical, Dental, Vision, and 401K • Performance-based bonus totaling 8% of annual salary • Access to Company & Employee Benefits • 25 days PTO (prorated) + Birthday Off • 8 Paid Holidays • Duvet days (½ day off every quarter) • Volunteer days Apply tot his job