Branch Claims Representative

Auto-Owners Insurance is a top-rated insurance carrier seeking a motivated claims trainee to join their team. This role involves handling entry-level insurance claims, providing service to agents and insureds, and completing the company’s claims training program.ResponsibilitiesInvestigate, evaluate, and settle entry-level insurance claimsStudy insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance productsLearn and comply with Company claim handling proceduresDevelop entry-level claim negotiation and settlement skillsBuild skills to effectively serve the needs of agents, insureds, and othersMeet and communicate with claimants, legal counsel, and third-partiesDevelop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustmentStudy, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirementsSkillsBachelor's degree or direct equivalent experience with property/casualty claims handlingAbility to organize data, multi-task and make decisions independentlyAbove average communication skills (written and verbal)Ability to write reports and compose correspondenceAbility to resolve complex issuesAbility to maintain confidentiality and data securityAbility to effectively deal with a diverse group individualsAbility to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverageContinually develop product knowledge through participation in approved educational programsStudy, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirementsBenefitsMatched 401(k)Fully funded pension plan (once vested)Medical, prescription, dental and vision insuranceAssociate, spouse and child life insuranceSupplemental sick payLong term disabilityHealth care flexible spending accountsDependent care flexible spending accountsGenerous paid time off including holidays, vacation days, personal time, sick leave and parental leaveAdoption assistanceDiscounts on personal insuranceEducation matching gift programStudent loan assistance programA gym membership and fitness class reimbursement programA company carCompany OverviewWe are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002. It was founded in 1916, and is headquartered in Lansing, Michigan, USA, with a workforce of 5001-10000 employees. Its website is https://www.auto-owners.com/.



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