Bob's Squad Sales Associate

Bob's Discount Furniture is a leading omni-channel furniture retailer committed to creating positive customer connections. As a Bob’s Squad Associate, you will handle customer inquiries, process orders, and provide support in a fast-paced retail environment, ensuring a fun and honest shopping experience. Responsibilities Handle customer inquiries and provide support via phone or in-store Process orders and assist customers in a retail environment Maintain a flexible schedule including evenings, weekends, and holidays Utilize strong communication skills to resolve issues and provide excellent customer service Multi-task and manage performance metrics effectively Skills Available to work evenings, weekends, and holidays Excellent phone etiquette and communication skills Ability to multi-task while maintaining attention to detail Strong interpersonal skills with a customer-first mindset Comfortable using technology and learning new systems Previous phone sales or customer service experience Strong written and verbal communication skills Tech-savvy; quick to learn systems and tools Empathy, adaptability, and emotional intelligence Prospecting, presentation, and closing skills Confidence in navigating conversations around price, product, and service Positive, team-first mindset with personal accountability Benefits National Health, Dental, and Vision Insurance 401(k) Profit Sharing Plan with generous company match Paid Time Off: vacation, holidays, sick time, and your birthday Life insurance (employer-paid + voluntary options) Bob’s Bail Out Program for early pay access Bob’s Helping Hand Program for emergency support Generous Employee Discount & Hays Perks partner savings Career advancement & skills-based development And much more! Company Overview Bob's Discount Furniture is a privately owned chain of furniture stores in the United States. It was founded in 1991, and is headquartered in Manchester, Connecticut, USA, with a workforce of 5001-10000 employees. Its website is