BMV Customer Service Representative
About the position Responsibilities • Conduct customer transactions using job knowledge • Answer customer questions and provide guidance • Assist with the daily opening and closing of the branch • Check transactions for accuracy, timeliness, and proper accounting • Work with leadership to resolve escalated customer concerns and system problems • File applications as completed throughout the day Requirements • High school diploma or equivalent • Customer service experience • Top-notch communication skills • High level of critical thinking and troubleshooting ability • Ability to process cash and card transactions • Ability to travel up to 20 percent of the time to branch locations, training, or community activities Benefits • Three medical plan options (including RX coverage) • Vision and dental plans • Wellness Rewards Program • Health savings account with bi-weekly state contribution • Flexible work scheduling options • Deferred compensation 457B account with employer match • Two fully-funded pension plan options • 150 hours of paid new parent leave • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave • 12 paid holidays, 14 on election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking • Free LinkedIn Learning access Apply tot his job