Billing Revenue Analyst
The Billing and Revenue Analyst is responsible for supporting billing accuracy, revenue recognition, and financial reporting related to customer transactions. This role ensures compliance with accounting standards, improves billing processes, and provides insights into revenue trends and performance. The Billing and Revenue Analyst will support initiatives that balance operational excellence and technological advancement, ensuring alignment with business objectives and industry standards.
Key Duties
Billing Operations
Support end-to-end billing processes, including invoice generation, validation, and distribution
Review contracts and pricing terms to ensure accurate billing setup
Resolve billing discrepancies, disputes, and customer inquiries
Partner with sales, customer success, and operations to ensure alignment on billing terms
Revenue Recognition & Accounting
Prepare and post journal entries related to revenue, deferred revenue, and accruals
Reconcile billed vs. recognized revenue and investigate differences
Support monthly, quarterly, and annual close processes
Track and analyze revenue trends, variances, and key performance indicators (KPIs)
Payments Operations & Strategy
Ensure operational processes are streamlined, automated where possible, and scalable to support growth
Partner with cross-functional teams including Finance, IT, Product, and Operations to implement payment solutions and improvements
Drive a culture of continuous improvement, innovation, and accountability within the team
Controls & Compliance
Maintain and improve internal controls over billing and revenue processes
Ensure compliance with audit requirements and support external/internal audits
Document processes, policies, and procedures
Assist with system implementations or upgrades, specifically “Project Lighthouse”
Education/Training
Bachelor’s degree in Finance, Accounting, Business, or related field
Two to five years of experience in accounting, payments or finance operations, preferably in healthcare or technology sectors
Required Work Experience/Skills
Excellent analytical and organizational skills
Proficient in database and accounting computer application systems
Excellent written and verbal communication skills
Process-oriented with a focus on accuracy and controls
Ability to manage multiple priorities in a fast-paced environment
Discretionary Judgment
Uses independent judgment and discretion based on the employee’s experience in the position and knowledge of the products, equipment, and services
Uses good judgment and possesses ethical work values
Physical Demands, Working Conditions, and General Employment Guidelines
Moderate or high levels of stress may be experienced in the performance of the job
Position is performed in a general office, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs
Equipment
Daily use of Microsoft Teams (phone), computer, printer, and other routine office equipment.
Must have reliable and consistent internet access
Safety to Self and Others
Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment
Working Conditions/Hazards
Position is performed in an open office environment or approved remote work location
Work Location
RedSail Office or Remote
Key Duties
Billing Operations
Support end-to-end billing processes, including invoice generation, validation, and distribution
Review contracts and pricing terms to ensure accurate billing setup
Resolve billing discrepancies, disputes, and customer inquiries
Partner with sales, customer success, and operations to ensure alignment on billing terms
Revenue Recognition & Accounting
Prepare and post journal entries related to revenue, deferred revenue, and accruals
Reconcile billed vs. recognized revenue and investigate differences
Support monthly, quarterly, and annual close processes
Track and analyze revenue trends, variances, and key performance indicators (KPIs)
Payments Operations & Strategy
Ensure operational processes are streamlined, automated where possible, and scalable to support growth
Partner with cross-functional teams including Finance, IT, Product, and Operations to implement payment solutions and improvements
Drive a culture of continuous improvement, innovation, and accountability within the team
Controls & Compliance
Maintain and improve internal controls over billing and revenue processes
Ensure compliance with audit requirements and support external/internal audits
Document processes, policies, and procedures
Assist with system implementations or upgrades, specifically “Project Lighthouse”
Education/Training
Bachelor’s degree in Finance, Accounting, Business, or related field
Two to five years of experience in accounting, payments or finance operations, preferably in healthcare or technology sectors
Required Work Experience/Skills
Excellent analytical and organizational skills
Proficient in database and accounting computer application systems
Excellent written and verbal communication skills
Process-oriented with a focus on accuracy and controls
Ability to manage multiple priorities in a fast-paced environment
Discretionary Judgment
Uses independent judgment and discretion based on the employee’s experience in the position and knowledge of the products, equipment, and services
Uses good judgment and possesses ethical work values
Physical Demands, Working Conditions, and General Employment Guidelines
Moderate or high levels of stress may be experienced in the performance of the job
Position is performed in a general office, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs
Equipment
Daily use of Microsoft Teams (phone), computer, printer, and other routine office equipment.
Must have reliable and consistent internet access
Safety to Self and Others
Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment
Working Conditions/Hazards
Position is performed in an open office environment or approved remote work location
Work Location
RedSail Office or Remote