Billing Representative Revenue Cycle Management

Remote Full-time
Your future role at a glance
Location: Austin, TX
Facility: Remote
Department/Specialty: Revenue Cycle Management
Schedule: Day Shift | Monday - Friday 8:00a - 5:00p
Salary : $19.73 - $26.70

Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role
Execute Strategic Denial Management: Conduct deep-dive reviews and analysis of denied claims to identify root causes and implement effective resolution strategies.

Direct Revenue Recovery Initiatives: Aggressively "work" outstanding and denied claims to minimize aging accounts receivable and maximize departmental cash flow.

Serve as a Payer Relations Liaison: Leverage expert-level communication skills to negotiate and resolve complex billing disputes directly with insurance payers.

Analyze Clinical Documentation: Evaluate medical records and payer policies to ensure that appeals are supported by accurate data and meet specific insurance requirements.

Maintain Real-Time Technical Agility: Rapidly adapt to changing payer regulations and internal software updates to ensure the revenue cycle remains uninterrupted.

Collaborate for Process Improvement: Report on denial trends to leadership, providing actionable insights to prevent future claim rejections.

What minimum requirements you’ll need
Education:
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional preferences we're seeking
Proven Denial Management Mastery: A minimum of two years of direct experience specifically focused on analyzing and overturning insurance claim denials.

Insurance Landscape Expertise: Extensive experience working directly with a diverse range of insurance payers and a thorough understanding of their unique reimbursement policies.

Exceptional Communication: The ability to articulate complex billing issues clearly to both internal stakeholders and external insurance representatives.

Rapid Technical Adaptation: A "fast learner" mindset with the ability to quickly master new EMR/EHR systems and billing software workflows.

Analytical Precision: High-level problem-solving skills with a meticulous eye for detail when reviewing rejected claims.

Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
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