Billing Representative II

Remote Full-time
Job Description:
• Responsible for maintenance of accurate billing records of complex customer and/or patient accounts
• Process payments and adjustments
• Communicate with customers to answer questions or provide information
• Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
• Addresses issues of a more complex nature and support junior staff by answering day to day questions
• Reprocessing insurance denials and submitting all necessary documentation for payment
• Maintain accurate billing records and files
• Collaborate with other departments to resolve billing and payment issues
• May prepare monthly and quarterly billing reports for management review

Requirements:
• High School Diploma or Equivalent required
• 2-3 years experience in billing, finance, or collections required
• Strong attention to detail
• Excellent interpersonal, written and verbal communication skills
• Proficient in Microsoft Office Excel and other relevant billing software
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

Benefits:
• Competitive base pay
• Comprehensive benefits
• Career advancement opportunities
• Differentials
• Premiums
• Bonuses as applicable
• Recognition programs

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