Billing, Credentialing

Remote Full-time
Location: Remote

Hours: Full-time preferred (40 hours/week); minimum 30 hours/week

About Nabi Health

At Nabi Health, we provide weight-inclusive nutrition care for people navigating eating disorders, disordered eating, and body distress. Our clinical model is supported by a strong operational backbone that ensures patients and providers have seamless, reliable, and ethical care experiences.

We are seeking a Billing, Credentialing & Back-Office Operations Coordinator to support revenue cycle operations, provider onboarding, and administrative workflows that enable our clinicians to deliver high-quality care at scale. This role is ideal for someone who is detail-oriented, systems-driven, and excited to help build operational processes in a growing, mission-driven healthcare startup.

What You’ll Do
β€’ Billing & Revenue Cycle Management
β€’ Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up
β€’ Track and resolve claim denials and follow up with payers to ensure timely reimbursement
β€’ Maintain accurate billing, insurance, and provider records within EMR and practice management systems
β€’ Support revenue cycle reporting and collaborate with operations leadership to improve efficiency

Credentialing & Provider Enrollment
β€’ Manage credentialing and payer enrollment for new Registered Dietitians (RDs)
β€’ Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible
β€’ Maintain up-to-date provider licenses, credentials, and payer statuses
β€’ Ensure provider capacity keeps pace with patient growth

Back-Office & Administrative Operations
β€’ Support onboarding of clinicians into EMRs, billing systems, and administrative workflows
β€’ Maintain accurate provider and administrative data across internal systems
β€’ Assist with scheduling, data entry, and clinician administrative support as needed
β€’ Collaborate with leadership to streamline workflows and build scalable operational processes

Compliance & Communication
β€’ Ensure compliance with HIPAA and payer requirements across all workflows
β€’ Serve as a point of contact for clinicians and patients regarding administrative and billing questions
β€’ Communicate clearly, professionally, and empathetically in a patient-centered care environment

What You Bring

Required
β€’ 1+ years of healthcare administration experience
β€’ Prior experience with medical billing, insurance claims, denials, or RCM workflows
β€’ Strong organizational skills and exceptional attention to detail
β€’ Comfort with EMRs, billing software, spreadsheets, and Google Workspace
β€’ Ability to work independently in a fast-paced, fully remote environment

Preferred
β€’ Experience with credentialing, payer enrollment, or provider onboarding
β€’ Experience in behavioral health, nutrition, or eating disorder practices
β€’ Familiarity with EMRs such as SimplePractice, Healthie, or similar systems
β€’ Working knowledge of CPT and ICD-10 codes

What We’re Looking For
β€’ A problem-solver with a process-first mindset
β€’ Highly reliable, proactive, and detail-oriented
β€’ Comfortable with ambiguity and rapid growth environments
β€’ Clear, timely communicator and strong collaborator
β€’ Committed to equity, respect, and patient-centered care

What We Offer
β€’ Competitive pay
β€’ Health, dental, and vision insurance (for full-time roles)
β€’ Home technology reimbursement
β€’ Flexible scheduling within core business hours
β€’ Professional growth opportunities within a rapidly scaling health organization

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