Billing Analyst

Remote Full-time
Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position
The Billing Analyst is responsible for reviewing adjustments submitted by billing specialists for accuracy and may need to research further. For example, if there is an appearance of rate discrepancy or possible eligibility issue. The Billing Analyst will know how to interpret contracts to understand invoicing impact. The Billing Analyst is responsible for performing accounting and financial work involving billing preparation, research, analysis, recording, reconciliation and reporting for the organization. The Billing Analyst may also support audit requests relative to revenue including audit sampling for various types of transactions.

Essential Duties and Responsibilities
Assist Assistant Controller with month-over-month analysis, researching and resolving invoicing discrepancies.

Assist with escalations when first and second attempts are not successful.

Analyze billing procedures and identify opportunities for improvement.

Coordinate with Sales, Contracting, Fleet Ops, and Logistics staff members as needed

Assists in preparing reports for ledgers and reconcile statements and ensure data integrity

Assists in performing account research, analyze variances and prepare appropriate reports

Assist with audit support and revenue sampling for all revenue transactions

Mandatory Qualifications
2+ years of experience in billing

Solid analytical, organizational, and problem-solving skills

Ability to read and understand contracts as it relates to billing

Ability to read and interpret sales contracts and related legal documents

Solid English communication skills, both written and verbal

Ability to work independently and as part of a team

Proficient in Microsoft Office (Word, Outlook, PowerPoint)

Intermediate knowledge of Excel


Preferred Qualifications
Accounts Receivable experience

Experience with CRM (e.g., Salesforce) and/or ERP systems (e.g., Oracle)

#LI-MM2
#LI-Remote

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.

Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.


As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

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