Bilingual Quality Assurance Analyst (100% remote)

Remote Full-time
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider โ€“ encompassing physical, mental and financial health โ€“ TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. As a Bilingual Quality Assurance Analyst at TELUS Health, you'll spend your days ensuring the quality and reliability of our pension and benefits tech solutions. You'll analyze requirements, design test scenarios, execute comprehensive testing procedures, and collaborate with development teams to identify and resolve issues. Working in a agile environment, you'll contribute to the full software testing lifecycle, from initial test planning through defect resolution, while supporting the delivery of critical applications that thousands of users across North America. What's In It For You 100% remote work flexibility with optional office access Career progression paths within a large, well-structured team Full health benefits package Paid vacation and wellness days Annual performance bonus Excellent leadership and mentorship Collaborative team environment that values your contributions What You'll Do Identify high-level test scenarios and develop comprehensive test cases within Agile sprints Execute manual test scripts with precision and attention to detail Report defects and follow up on resolution to ensure quality standards Carry out all QA-related tasks according to defined standards and procedures Deliver testing activities in a timely manner while maintaining quality excellence Collaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technology What You Bring Diploma in computer science or similar field 1+ year experience and strong interest in software quality assurance Fluency in French and English (written and oral)* Detail-oriented mindset with strong analytical skills Excellent interpersonal abilities Commitment to continuous learning Ability to work effectively in a remote environment Good understanding of what external customers require from a testing perspective Experience with automation, an asset ISTQB certification, an asset *Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope. A bit about us Weโ€™re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companiesโ€™ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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