Bilingual Property Management Assistant

Remote Full-time
HAFSTAFF Overview:

At HAFSTAFF, we are a dynamic and innovative e-commerce company committed to delivering exceptional services to our customers. We believe in fostering a collaborative and creative work environment where individuals can thrive and contribute to our success. We provide temporary services such as short-term workers to fill immediate labor needs, temp-to-hire–employees start on a temporary basis with the option for permanent placement, direct hire – finding and recruiting full-time employees for companies and last but not least, on-site management–providing on-site staffing coordinators for small to large workforce operations.

Position Overview:

A property management company overseeing approximately 150 residential units. The team is seeking a highly organized and proactive assistant to support day-to-day operations, with a strong focus on bookkeeping and administrative coordination.

Position Overview:

The Bilingual(Advanced English/Native or Advanced Spanish) Property Management Assistant will provide remote administrative and bookkeeping support for a 150-unit residential property portfolio. Starting part-time with potential to move to full-time after a two months reevaluation, the role involves handling tenant communications, managing lease renewals and documents, tracking invoices, and coordinating with vendors, maintenance, and city services. Intermediate/Advanced QuickBooks skills, attention to detail, and excellent communication in English and Spanish.

Responsibilities:

•Provide back-end administrative support for the property management team

•Handle tenant communications via text, email, and occasional phone calls

•Follow up on tenant inquiries and work orders

•Manage lease renewals and ensure all required documentation is up to date

•Maintain accurate records of all invoices and payments

•Perform bookkeeping duties using QuickBooks (primary need)

•Support billing processes and payment follow-ups

•Coordinate communication with internal team members, vendors, and service providers

•Make professional calls to in-house maintenance, vendors, utility companies, insurance carriers, and city departments as needed

•Occasionally assist with after-hours emergency coordination

Qualifications:

•Bilingual: Fluent in English and Spanish, preferred

•Proven experience in administrative support, property management, or related roles

•Advanced English skills with excellent grammar, clear communication, and neutral accent

•Intermediate/Advanced level bookkeeping experience with proficiency in QuickBooks

•Experience with property management software such as Buildium(preferred), Rent Manager, or Yardi is a plus

•Detail-oriented, reliable, and excellent at follow-through

•Able to multitask and stay organized in a remote work environment

Schedule:

•Part-time to start, with room to expand to full-time in the near future. This is based on performance and trust. Note: This is the first time the client is hiring remotely and in a different country.

•Preferred hours between: 9am – 5pmEST. Monday to Friday, weekends off.

•Flexibility for additional hours is welcomed, and will be compensated accordingly; as there can be requests for work orders, or follow-up with an emergency for a tenant.

•Start Date: Immediate Hire

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