-Bilingual Property & Casualty Insurance Specialist - Fully Remote (Spanish-English) --
About the position
As a Bilingual Licensed Property & Casualty Insurance Agent at TTEC, you will play a crucial role in enhancing customer experiences by resolving complex inquiries and providing compassionate support. This remote position requires a strong commitment to customer service and the ability to communicate effectively in both Spanish and English. You will be part of a dynamic team dedicated to making a positive impact on customers' lives while enjoying a supportive work environment that fosters professional growth.
Responsibilities
Answer incoming communications from customers.
,
Conduct research to provide answers for customers to resolve their issues.
,
Upsell products or services to existing customers as needed.
Requirements
Active Property and Casualty license.
,
6 months or more of customer service experience.
,
Great written and verbal communication skills in Spanish and English.
,
High school diploma or equivalent.
,
Ability to recognize, apply, and explain product or service knowledge.
,
Integrity to follow guidelines on maintaining members' privacy.
,
Computer experience with high-speed internet (> 10 mbps).
,
Smartphone or another device that runs iOS or Android for daily log-in.
Nice-to-haves
Experience in upselling products or services.
,
Familiarity with customer relationship management (CRM) software.
Benefits
Base pay of $23 per hour plus performance bonus opportunities.
,
Continuing education paid for by TTEC.
,
Health and wellness incentives.
,
PTO and tuition reimbursement.
,
Supportive of career and professional development.
Apply Now
As a Bilingual Licensed Property & Casualty Insurance Agent at TTEC, you will play a crucial role in enhancing customer experiences by resolving complex inquiries and providing compassionate support. This remote position requires a strong commitment to customer service and the ability to communicate effectively in both Spanish and English. You will be part of a dynamic team dedicated to making a positive impact on customers' lives while enjoying a supportive work environment that fosters professional growth.
Responsibilities
Answer incoming communications from customers.
,
Conduct research to provide answers for customers to resolve their issues.
,
Upsell products or services to existing customers as needed.
Requirements
Active Property and Casualty license.
,
6 months or more of customer service experience.
,
Great written and verbal communication skills in Spanish and English.
,
High school diploma or equivalent.
,
Ability to recognize, apply, and explain product or service knowledge.
,
Integrity to follow guidelines on maintaining members' privacy.
,
Computer experience with high-speed internet (> 10 mbps).
,
Smartphone or another device that runs iOS or Android for daily log-in.
Nice-to-haves
Experience in upselling products or services.
,
Familiarity with customer relationship management (CRM) software.
Benefits
Base pay of $23 per hour plus performance bonus opportunities.
,
Continuing education paid for by TTEC.
,
Health and wellness incentives.
,
PTO and tuition reimbursement.
,
Supportive of career and professional development.
Apply Now