Bilingual Healthcare Insurance Professional - Remote, Spanish Preferred
About the position Responsibilities • Assist individuals in understanding their coverages and selecting the right products and services to meet their personal health and financial needs. • Provide full lifecycle customer service and sales, including accepting inbound calls and making follow-up calls. • Respond to customer inquiries with compassion and active listening, selecting the best solution in an efficient manner. • Identify additional needs customers may have and help them upgrade products or services. Requirements • Current Health insurance license in your state of residence. • Bilingual in English and Spanish. • High speed internet (> 25 mbps). • Minimum six (6) months sales experience. • Integrity to follow HIPAA guidelines on maintaining patient privacy. • Strong customer service orientation. • High school diploma or equivalent. • Computer experience. Nice-to-haves • Experience in the healthcare insurance industry. • Familiarity with customer relationship management (CRM) software. Benefits • Guaranteed hourly wage plus performance bonus opportunities. • Base wage of $19 per hour, with an additional stipend of $5 during the defined season (July 15th to December 15th), bringing pay to $24/hr. • Monthly pay-for-performance bonus, potentially increasing earnings to $28/hr during the season. • Tuition reimbursement. • Health and wellness incentives. • Paid time off (PTO). Apply tot his job