Bilingual (Español) Claims Representative
About the position
Responsibilities
• Collect facts about accidents and investigate claim details.
• Collect statements from involved parties.
• Provide support and assistance to policyholders throughout the claims process.
• Communicate effectively with customers in both Spanish and English.
• Adjust to changes quickly and be open to feedback for performance improvement.
Requirements
• 12+ months of claims liability experience making coverage and liability decisions.
• Ability to communicate effectively in both Spanish and English, verbally and in writing.
• Experience working in a fast-paced, high-volume call center environment.
• Solid computer and multi-tasking skills.
• Minimum of high school diploma or equivalent.
Nice-to-haves
• An associate's degree or higher (preferred).
• Active Adjusters insurance license (preferred).
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.
Apply Now
Apply Now
Responsibilities
• Collect facts about accidents and investigate claim details.
• Collect statements from involved parties.
• Provide support and assistance to policyholders throughout the claims process.
• Communicate effectively with customers in both Spanish and English.
• Adjust to changes quickly and be open to feedback for performance improvement.
Requirements
• 12+ months of claims liability experience making coverage and liability decisions.
• Ability to communicate effectively in both Spanish and English, verbally and in writing.
• Experience working in a fast-paced, high-volume call center environment.
• Solid computer and multi-tasking skills.
• Minimum of high school diploma or equivalent.
Nice-to-haves
• An associate's degree or higher (preferred).
• Active Adjusters insurance license (preferred).
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.
Apply Now
Apply Now