Bilingual (English/Spanish) Inbound Sales Representative
Who We Are:
SP Data Digital provides premium sales and customer care support for companies that want to delight customers at every step. Our company is founder-led, and leverages engaged and proactive management teams to constantly innovate and drive performance. We do not just make and answer calls, we are dynamic marketing partners that design, build, and execute improved solutions on our clients behalf. We support some of the industry leaders in telecommunications, finance, Fintech, technology and security. For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.
The Job:
As a Bilingual (English/Spanish) Inbound Warranty Sales Associate, you will interact with customers who have recently purchased an appliance and are looking to add an extended warranty. Youll be:
Answering incoming calls, building rapport, and creating a great customer experience by asking probing questions and actively listening to the customers request
Presenting products and services based on the customers needs, and handling objections by explaining how the services and products will benefit them
Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Do you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?
Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
What We Offer:
100% Remote position
Two weeks of fully paid training
Competitive hourly wage + uncapped bonus!
Full-time position 40 hours per week!
Opportunity for growth and development
Employer-sponsored benefits
If residing in the United States, an hourly base wage of $17.00 USD per hour + Cross Sell Bonus (uncapped)
If residing in Canada, an hourly base wage of $22.00 CAD per hour + Cross Sell Bonus (uncapped)
Please note the above is for the bilingual wage ONLY for Spanish/English bilingual agents. English only would be $15 USD in the United States and $16.50 CAD per hour ($17.40 CAD in BC.)
Youd be a Great Fit if You Are:
6 months + of experience in sales
6 months + experience with customer service
Call center experience is an asset
Strong technical aptitude and an ability to learn and navigate new software using multiple platforms at a time
Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
An empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Problem solver, using past experiences and your creative brain to craft solutions that make sense for our client and the customer
Eager with a willingness and desire to receive coaching and mentorship
Must have a quiet area to work, free from distraction to work
Currently residing and working in Canada or the United States
Technical Requirements
This is a bring-your-own-device program. Please ensure your computer meets the following specifications:
Windows 10 or 11 operating software (Apple devices and Chromebooks will not work with the required software)
Minimum 8 GB RAM
Minimum Intel I3 processor
The ability to work with an ethernet cable connected to the modem
Minimum Internet speeds of 15Mbs download/5Mbs upload
Webcam required for training
USB Headset
SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
Apply Now
SP Data Digital provides premium sales and customer care support for companies that want to delight customers at every step. Our company is founder-led, and leverages engaged and proactive management teams to constantly innovate and drive performance. We do not just make and answer calls, we are dynamic marketing partners that design, build, and execute improved solutions on our clients behalf. We support some of the industry leaders in telecommunications, finance, Fintech, technology and security. For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.
The Job:
As a Bilingual (English/Spanish) Inbound Warranty Sales Associate, you will interact with customers who have recently purchased an appliance and are looking to add an extended warranty. Youll be:
Answering incoming calls, building rapport, and creating a great customer experience by asking probing questions and actively listening to the customers request
Presenting products and services based on the customers needs, and handling objections by explaining how the services and products will benefit them
Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Do you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?
Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
What We Offer:
100% Remote position
Two weeks of fully paid training
Competitive hourly wage + uncapped bonus!
Full-time position 40 hours per week!
Opportunity for growth and development
Employer-sponsored benefits
If residing in the United States, an hourly base wage of $17.00 USD per hour + Cross Sell Bonus (uncapped)
If residing in Canada, an hourly base wage of $22.00 CAD per hour + Cross Sell Bonus (uncapped)
Please note the above is for the bilingual wage ONLY for Spanish/English bilingual agents. English only would be $15 USD in the United States and $16.50 CAD per hour ($17.40 CAD in BC.)
Youd be a Great Fit if You Are:
6 months + of experience in sales
6 months + experience with customer service
Call center experience is an asset
Strong technical aptitude and an ability to learn and navigate new software using multiple platforms at a time
Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
An empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Problem solver, using past experiences and your creative brain to craft solutions that make sense for our client and the customer
Eager with a willingness and desire to receive coaching and mentorship
Must have a quiet area to work, free from distraction to work
Currently residing and working in Canada or the United States
Technical Requirements
This is a bring-your-own-device program. Please ensure your computer meets the following specifications:
Windows 10 or 11 operating software (Apple devices and Chromebooks will not work with the required software)
Minimum 8 GB RAM
Minimum Intel I3 processor
The ability to work with an ethernet cable connected to the modem
Minimum Internet speeds of 15Mbs download/5Mbs upload
Webcam required for training
USB Headset
SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
Apply Now