Bilingual Corporate Travel Consultant, Japanese
Job Description:
• arranging travel arrangements for transferred employees and business travelers from Toyota Motor Corporation and its group companies
• managing time when researching trips and communicating with clients
• Review individuals’ needs and wants for travel
• Resolve customer complaints in a timely manner
• Build a trusting relationship with the clients
• Provide relevant information in a timely manner
• Attend travel seminars and training to remain updated with trends
• Enter data into the excel file and task chart to maintain the necessary information
• Attend the clients at outside of the office or other state as needed
• Provide support when an emergency happens
• Create promotional materials
• Conduct market research
• Assisting in marketing activities
• Posts and updates the latest travel information on the company's website and social media.
Requirements:
• Degree from Junior College or higher
• work experience in a travel agency or client service
• reservations, or sales experience in a company in related industries
• equivalent combination of education and experience
• Familiarity with Japanese client service customs.
• Fluency in reading, writing and speaking Japanese.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of clients or employees of organizations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Benefits:
• choice of two medical plans
• two dental plans
• vision insurance
• flexible spending accounts (FSAs)
• company-paid life insurance and AD&D
• optional additional life insurance and AD&D
• disability insurance
• paid parental leave
• paid time off
• 401k Plan with company match
• discounted employee travel options
• access to LinkedIn Learning webinars and courses
• discounted pet insurance
• auto, home, & renters insurance
Apply tot his job
Apply To this Job
• arranging travel arrangements for transferred employees and business travelers from Toyota Motor Corporation and its group companies
• managing time when researching trips and communicating with clients
• Review individuals’ needs and wants for travel
• Resolve customer complaints in a timely manner
• Build a trusting relationship with the clients
• Provide relevant information in a timely manner
• Attend travel seminars and training to remain updated with trends
• Enter data into the excel file and task chart to maintain the necessary information
• Attend the clients at outside of the office or other state as needed
• Provide support when an emergency happens
• Create promotional materials
• Conduct market research
• Assisting in marketing activities
• Posts and updates the latest travel information on the company's website and social media.
Requirements:
• Degree from Junior College or higher
• work experience in a travel agency or client service
• reservations, or sales experience in a company in related industries
• equivalent combination of education and experience
• Familiarity with Japanese client service customs.
• Fluency in reading, writing and speaking Japanese.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of clients or employees of organizations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Benefits:
• choice of two medical plans
• two dental plans
• vision insurance
• flexible spending accounts (FSAs)
• company-paid life insurance and AD&D
• optional additional life insurance and AD&D
• disability insurance
• paid parental leave
• paid time off
• 401k Plan with company match
• discounted employee travel options
• access to LinkedIn Learning webinars and courses
• discounted pet insurance
• auto, home, & renters insurance
Apply tot his job
Apply To this Job