Bilingual Claims Service Specialist

GEICO is a leading insurance company that values diversity and inclusion. The Bilingual Claims Service Specialist role involves providing exceptional customer service and support while learning about the insurance industry.ResponsibilitiesProvide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionCommunicate effectively, verbally and in writing, and willingness to expand on these abilitiesWork comfortably and grow in a fast-paced, high-volume call center environmentLearn and expand knowledge of the insurance industry and the companyPrepare to help others and make a differenceSkillsExcellent verbal and written communication skills in English and SpanishRequired experience: minimum 12+ months of relevant customer service and/or insurance claims experienceExperience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionSolid computer multitasking skillsAbility to effectively communicate, verbally and in writing, and willingness to expand on these abilitiesAbility to work comfortably and grow in a fast-paced, high-volume call center environmentMinimum of high school diploma or equivalentEagerness to explore new skills and openness to different career pathCollege degree or currently pursuing preferredAn associate's degree or higherActive Adjusters insurance licenseBenefitsComprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.Company OverviewGEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.



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