Benefits Specialist - Statewide - 100% Time - Hybrid In-Person/remote
About the position Responsibilities • Counsel beneficiaries on work incentives and benefit programs to empower informed choices about employment goals. • Contact various agencies on behalf of consumers for clarification regarding eligibility for benefits. • Provide information and resources regarding appealing negative actions on benefit status. • Prepare comprehensive written information for individual consumers based on gathered information. • Meet with beneficiaries and team members to explain the effects of employment on benefits and entitlements. • Provide proactive follow-up support and assistance as needed. • Encourage and support accurate and timely earned income reporting to reduce overpayment issues. • Connect beneficiaries to other supports and services to improve their quality of life and facilitate successful employment transitions. • Document beneficiary contacts and efforts in a database system. Requirements • Bachelor's or associate degree in human services, education, accounting, paralegal, or allied health field, or equivalent training and experience. • Effective communication and interpersonal skills. • High attention to detail and an aptitude for math. • Ability to learn highly specific policy information. • Ability to work independently and as part of a team, prioritizing and meeting deadlines while remaining flexible. • Ability to relate, communicate, and engage with diverse populations. • Proficient in using a computer and business software, with the ability to research complex topics. • Possession of a valid Wisconsin driver's license and proof of personal auto liability insurance meeting Wisconsin minimum requirements. • Willingness to undergo criminal, caregiver, and sex offender background checks, as well as a federal suitability determination. Benefits • Work from home options within Wisconsin with occasional travel to the Madison office. • Opportunity to work in a diverse and inclusive environment. Apply tot his job Apply tot his job