Benefits Coordinator - Marietta, GA

Lockton is one of the nation’s leading benefit communication firms, and they are seeking a Benefits Coordinator to support Wellstar Health Systems. The role involves serving as a liaison between the client’s HR department and employees, managing benefit-related inquiries, and providing a variety of benefit services.ResponsibilitiesRepresents BCInsourcing as an ambassador to Wellstar Health Systems by cultivating effective business relationships and maintaining rapport with all case partners and the client’s employeesServes as a liaison between the client’s Human Resources department, employees, BCInsourcing, and benefit carriersDevelop a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and make client recommendationsProvides a variety of benefit services; based on client needs, duties may include (but are not limited to) the administration and support of: qualifying life events, status changes, dependent verification, billing, leaves of absence, benefit enrollments, and applications and varied assistance programsWhen applicable, supports and responds to benefits communication inbox and/or contact center while meeting quality assurance standards set by the client and BCInsourcingInvestigate and self-resolve benefit-related concerns, including enrollment, deduction, billing, and claim issuesResponds to employee and carrier inquiries in a timely and accurate mannerAccurately tracks employee services and client support in appropriate systemsPerforms all other duties as requested by BCInsourcingSkillsHigh School Diploma/GED equivalent and/or related work experience equivalencyProven experience operating in Microsoft ExcelMust Have Previous Experience In HR/Benefits To Be ConsideredProven professional user experience operating in a HRIS payroll/benefit system, or Client Relationship Management (CRM) systemProfessional experience demonstrating client service skills while multi-tasking and working with strict deadlinesDemonstrate self-driven outcomes with little supervisionProven professional experience following a step-by-step process while using deductive reasoning to produce positive outcomesWorking knowledge of benefit insurance products, including core and/or voluntary benefit insuranceWorking knowledge administering leave of absence, retirement, health and wellness and/or financial wellnessBenefitsPaid training and ongoing professional developmentCompany-provided equipmentComprehensive medical, dental, and vision coverage, including a wellness programAdditional voluntary benefit options100% employer-paid benefits401(k) retirement plan with company matchPet insuranceImmediate vacation accrualPaid holidays, effective upon hire, including:– 11 company-observed holidays– 2 floating holidays– 2 personal days– 2 volunteer daysEmployee referral bonus programCompany OverviewLockton provides risk management and insurance services. It was founded in 1966, and is headquartered in Kansas City, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.lockton.com/offices/uk.



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