Benefits Call Center Representative II (Remote)
Employer Industry: Benefits Administration Services
Why Consider This Job Opportunity...
Salary up to $16.00 per hour after training
Full-time schedule with full benefits from day one
Career growth opportunities
Paid training with equipment provided
Basic understanding of call center environment and quality monitoring processes
Training schedule: Monday-Friday 8:00 am-5:00 pm for 12 weeks
After training schedule: Availability between 8:00 AM - 10:00 PM on Monday-Friday
What To Expect (Job Responsibilities)
Be the initial point of contact for inquiries regarding pensions and financial benefits
Provide one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system
Maintain proficiency within client rules/guidelines and program policies
What Is Required (Qualifications)
High School Diploma/GED
Must be 18 years of age
Ability to pass a criminal background check
Previous customer service and/or call center experience
Proficiency with MS Office and keyboarding
How To Stand Out (Preferred Qualifications)
Experience working with healthcare and employer benefits is highly preferred
#BenefitsAdministration #CustomerService #CareerGrowth #RemoteWork #PaidTraining
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Salary up to $16.00 per hour after training
Full-time schedule with full benefits from day one
Career growth opportunities
Paid training with equipment provided
Basic understanding of call center environment and quality monitoring processes
Training schedule: Monday-Friday 8:00 am-5:00 pm for 12 weeks
After training schedule: Availability between 8:00 AM - 10:00 PM on Monday-Friday
What To Expect (Job Responsibilities)
Be the initial point of contact for inquiries regarding pensions and financial benefits
Provide one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system
Maintain proficiency within client rules/guidelines and program policies
What Is Required (Qualifications)
High School Diploma/GED
Must be 18 years of age
Ability to pass a criminal background check
Previous customer service and/or call center experience
Proficiency with MS Office and keyboarding
How To Stand Out (Preferred Qualifications)
Experience working with healthcare and employer benefits is highly preferred
#BenefitsAdministration #CustomerService #CareerGrowth #RemoteWork #PaidTraining
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now