Benefit Coordinator - Small Group

Alera Group is one of the largest independent insurance and financial services firms in the United States. They are seeking a Benefits Coordinator to support client service excellence and operational accuracy within their Employee Benefits team. The role involves servicing employee benefits for clients, coordinating open enrollment activities, and contributing to a collaborative team environment.ResponsibilitiesOwn all aspects of servicing employee benefits for assigned Alera Group clientsAssist in the renewal and marketing process, including -Gathering information from vendors and clientsPreparing RFPs and coordinating with involved partiesPreparing proposals for client presentationsSuccessfully onboard new clients and new lines of coverage, managing the process end-to-endEnter and maintain client information in the Agency Management SystemReport and monitor activities and key processes to ensure accurate communication with stakeholdersCoordinate open enrollment activities, including preparing presentations and client deliverablesMaintain documentation within agency management platforms (e.g., Brokerage Builder preferred)Ensure compliance, data accuracy, and timely execution of deliverablesSupport audits, reporting, and project-based work as neededAssist in identifying process improvements or efficiencies that enhance client deliveryContribute to a collaborative, team-oriented cultureSkillsAbility to obtain a State Life & Health Insurance License (required)Proficiency in Microsoft Outlook and ExcelExcellent written and verbal communication skillsHighly organized, detail‑oriented, and able to manage multiple priorities independentlyStrong customer service and relationship‑management skillsUndergraduate degreeExperience with Zywave productsMaintain documentation within agency management platforms (e.g., Brokerage Builder preferred)BenefitsMedicalDentalVisionLife and disability coverage401(k)Generous PTORole-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesCompany OverviewAlera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://aleragroup.com.



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