Behavioral Health Care Manager
Role Overview The Care Manager facilitates access to behavioral health, substance use, and intellectual/developmental disabilities therapeutic services, ensuring that every youth receives the right services at the right time as part of an integrated service plan. The Manager makes the timely intensity of service determinations based on the urgency of need, including the management of emergencies, which includes access to mobile response services. Work Arrangement • Remote - DE, NJ, NY, PA must live within 3 hours of Robbinsville NJ • Friday-Monday 10:00pm-8:00am • Will rotate holidays Responsibilities • Makes timely intensity of services determinations or refers to higher-level review when indicated • Provides linkage to community services as needed • Adheres to customer service level agreements and expected productivity measures • Adheres to documentation requirements • Identifies a wide range of community resources to the caller • Demonstrates respectful communication and excellent customer service • Adheres to recognized ethical standards • Assists with projects as assigned Education and Experience • Graduate degree from an accredited educational program in Social Work, Clinical/Counseling Psychology • Minimum of two (2) years experience in children’s mental health, DCPP, juvenile justice, and/or a related public sector human services or behavioral healthcare field, providing community-based services to children, youth, and young adults, and their families/caregivers • Background and experience in family systems, community systems and resources, case management, child and family counseling/therapy, child protection, and/or child development • Clinical and cultural competency with the training and experience necessary to manage complex cases in the community across child-serving systems • Ability to screen and assess crisis and emergency calls and assess the caller’s degree of acuity/severity and the clinical necessity for treatment based on DCF/CSOC-approved criteria Licensure • Active NJ clinical licensure as a Licensed Clinical Social Worker (LCSW), a Licensed Marriage and Family Therapist (LMFT), a Licensed Professional Counselor (LPC), or a Licensed Psychologist required. • Must be licensed in New Jersey for contractual requirements Skills & Abilities • Must be computer savvy • Ability to multi-task • Demonstrate knowledge of a variety of approaches to intervention and support • Bilingual (Spanish) is helpful The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Robbinsville, NJ area. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training. AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more . The targeted hiring range for this role is expected to be between $63,700.00 and $85,900.00 . Your career starts now. We are looking for the next generation of healthcare leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you want to make a difference, we would like to hear from you. Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com. Our Comprehensive Benefits Package Flexible work solutions include remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO) including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.