Behavioral Health Appeals Coordinator

Remote Full-time
At Elevance Health, we are looking for an experienced and organized Behavioral Health Appeals Coordinator to join our team. In this role, you will be responsible for handling appeals for behavioral health services for our members. Our ideal candidate will be a passionate and detail-oriented individual who is invested in ensuring that our members receive the best possible care.The Behavioral Health Appeals Coordinator will be a part of the Appeals & Grievances department and will report to the Manager of Appeals & Grievances. This role requires excellent customer service skills and the ability to think strategically and analytically. The ideal candidate must have a commitment to providing exceptional service to our members and be able to effectively manage competing priorities.To be successful in this role, you must have experience in the managed care industry and have knowledge of behavioral health services. The ideal candidate will have excellent written and verbal communication skills and be able to work independently as well as part of a team. The ideal candidate will also have strong organizational skills and be able to work in a fast-paced environment.If you are an experienced professional with a passion for service and a commitment to excellence, we would love to hear from you!

Responsibilities:

• Handle appeals for behavioral health services for our members
• Ensure that our members receive the best possible care
• Report to the Manager of Appeals & Grievances
• Provide exceptional customer service to our members
• Think strategically and analytically
• Manage competing priorities
• Have experience in the managed care industry
• Have knowledge of behavioral health services
• Have excellent written and verbal communication skills
• Work independently as well as part of a team
• Have strong organizational skills
• Work in a fast-paced environment

Elevance Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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