B2C Game Launch Operations Specialist
We’re looking for a Part-Time B2C Game Launch Operations Specialist to support game launch readiness across High 5 Casino. This role focuses on validating all incoming game releases before launch, ensuring titles are stable, configured correctly, and aligned with our social-friendly platform standards. You’ll work closely with content management, product, operations, and provider teams to ensure every game release is player-ready across mobile and web. What you’ll do Validate all new game launches before release across High 5 Casino Test gameplay flows to catch obvious bugs, broken states, freezes, missing assets, or UI issues Verify correct play amount ladders, denomination values, and configuration settings Ensure all social-friendly terminology is implemented correctly across game UI, paytables, and feature messaging Confirm provider naming conventions, jackpot labels, bonus features, and side mechanics display properly Check mobile and desktop presentation for scaling, clipping, responsiveness, and readability Document launch blockers clearly and escalate issues to internal teams Maintain launch checklists and release trackers to support high-volume provider deliveries Help coordinate provider release batches and backlog clearing as needed. What we’re looking for Experience in game testing, release validation, content operations, or digital product support Strong attention to detail and ability to work efficiently in a high-volume launch environment Comfort validating both web and mobile game experiences Ability to spot configuration issues related to play amounts, terminology, metadata, and UI presentation Experience working with checklists, spreadsheets, issue trackers, and launch documentation Strong written communication skills for issue reporting and escalation Ability to manage repetitive workflows while maintaining accuracy and speed Nice to have Experience in social casino, iGaming, sweepstakes casino, or mobile gaming Familiarity with provider-based game integrations Experience using Jira, CMS tools, spreadsheets, or release trackers Understanding of game economy settings, play ladders, and bonus feature validation Experience supporting high-volume content launches or release backlogs Working hours To support collaboration with US teams operating in Eastern Time, this role should align to one of the following India-based schedules: Option 1: Strong EST overlap 6:30 PM – 11:30 PM IST (9:00 AM – 2:00 PM ET) Option 2: Earlier India schedule 4:00 PM – 9:00 PM IST (6:30 AM – 11:30 AM ET) What success looks like 40–60 game launches validated each week within release timelines Critical launch blockers caught before player exposure Accurate play amounts, terminology, and metadata across all launches Smooth provider batch processing and backlog reduction Strong collaboration with content, product, and operations teams during launch windows