Automotive Service Advisor

We’re looking for a motivated and experienced Service Advisor to join our team and help create outstanding customer experiences every day. The ideal candidate brings strong communication and sales skills, a solid understanding of the automotive industry, and a passion for helping customers. In this fast-paced role, you’ll be the friendly, knowledgeable link between our customers and technicians—driving trust, efficiency, and top-tier service from start to finish.. Responsibilities include but are not limited to: • Build strong customer relationships while scheduling service appointments and repairs • Greet customers promptly, listen to concerns, and clearly explain repair and maintenance options • Prepare accurate estimates based on vehicle maintenance schedules and technician inspections • Advise customers on manufacturer recommendations and technician findings, and obtain approval for repair plans • Order and coordinate parts needed for repairs • Friendly, customer-focused approach with a commitment to delivering an exceptional customer experience • Collect payments and process transactions accurately Qualifications: • Service Advisor experience. • High school diploma or GED equivalent. • Valid driver's license. • Sales experience. • Strong knowledge of automotive repair and maintenance practices • Computer proficiency. • Stong organizational skills • Experience with Tekmetric software is preferred, but not required. Job Type: Full-time Pay: $60,000.00 - $100,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: In person