Auto Claims Desk Adjuster Hybrid

Liberty Mutual Insurance is a Fortune 100 company seeking passionate customer service professionals for the Auto Claims Desk Adjuster role. In this position, you will assist customers through the auto claims process after accidents, ensuring they receive the support they need while managing multiple tasks in a fast-paced environment.ResponsibilitiesGuide insureds and claimants through the auto claims process from start to finishEngage customers who have just been in an accident and provide assistanceUtilize strong organizational skills and time management to handle multiple moving piecesRepresent the Liberty brand and deliver on promises made to customersSkillsAn engaging, outgoing personality and passion for helping customersAble to think critically, use resources and seek answers when needed in virtual environmentExcellent oral, written, decision-making and organizational skillsStrong typing and multi-tasking capabilities in a structured paperless work environmentRequires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claimsGeneral understanding of overall claim operations and key stakeholdersCollege degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledgeBenefitsPaid Training & Licensing Included!Comprehensive benefitsWorkplace flexibilityProfessional development opportunitiesOpportunities provided through our Employee Resource GroupsCompany OverviewLiberty Mutual Insurance provides a broad range of insurance products and services. It was founded in 1912, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.libertymutualgroup.com.



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