AT&T – Call Center Sales and Service Rep – Sign-On Bonus – Amarillo, TX

Remote Full-time
Job title: Call Center Sales and Service Rep - Sign-On Bonus

Company: AT&T

Job description: Hiring Call Center Sales and Service Representatives

Priority Hiring Event – Amarillo, TX

Event Date/Time: Thursday, September 8, 2022 from 11AM to 6PM

Hiring Event Location: 815 S Tyler St, Amarillo, TX 79101

Walk ins welcome but to prepare for a same day interview, please apply and complete the Virtual Job Tryout (VJT) prior to attending the event. Also, if you have a resume, please upload it in Modern Hire or bring it with you.
• Note: This is Not a Work From Home (WFH) position. You will be required to work at our Call Center Site located in Amarillo, TX.

What's in it for you?

This position offers a $4,000 sign on bonus payable as follows: $2,000 after 6 months and $2,000 after one year of service. Candidate must apply and be hired between 8/1/2022 and 12/31/2022.

We offer a competitive compensation package for our Call Center Sales and Service Representatives. Compensation is a 60%/40% plan with average earnings over $73K and Top Performers over $100K (base pay plus commissions). Hourly base pay is based on your qualifications and between $10.00 to $21.99. The base pay will increase every 6 months of active service up to the top pay!

You’ll also gain an amazing benefits package with medical/dental/vision coverage, 401(k) plan, tuition reimbursement and paid time off and paid training.

But there is more; rounding out these benefits and perks we also provide 50% employee discount on:
• AT&T internet & fiber
• AT&T Mobile service

Your employment with AT&T includes an outstanding training curriculum and a wide range of future career possibilities with many varied advancement opportunities.

What you'll do as an AT&T Call Center Sales and Service Consultant:
• Utilize proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, upsell and exceed customer care commitments
• Provide world-class service in a fast-paced, exciting call center environment by delivering an effortless customer experience
• Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customer’s needs
• Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment

In addition to STRONG communication skills, our Call Center Sales & Service Represntatives must:
• Satisfactorily complete on-the-job and/or classroom training
• Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
• Work day, evening, holiday, night, weekend and/or split shifts if required
• Qualify on pre-employment screening
• Operate a computer and have basic keyboarding skills

Ready to join the team? Apply now! #connectourcustomers

In addition to STRONG communication skills, our Call Center Sales and Service Representatives must:
• Satisfactorily complete on-the-job and/or classroom training
• Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
• Work day, evening, holiday, night, weekend and/or split shifts if required
• AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
• Qualify on pre-employment screening
• Operate a computer and have basic keyboarding skills

Expected salary: $73000 per year

Location: Amarillo, TX

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