Associate Technical Consultant
Brex is an AI-powered spend platform that helps companies manage their spending with integrated solutions. The Associate Technical Consultant will guide customers through integration-related implementations, ensuring they have the necessary knowledge to optimize their experience with the Brex Platform. Responsibilities Become a knowledgeable resource for our customers, guiding them on ERP architecture and business process flows with the support of the team Support customers through their implementation journey by joining calls to address integration matters and assist with escalations for systems like NetSuite, QuickBooks, and Sage Intacct Serve as a crucial link between customers and our internal teams, channeling valuable product feedback to help us build a better experience Engage closely with the broader Integration team, actively participating in knowledge sharing and continuous learning to build your expertise Collaborate with our Engineering, Product, and Design (EPD) partners to support the seamless rollout of new and updated integrations, ensuring our customers are set up for success Skills 1+ years of experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero) Basic functional knowledge in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS Excellent communication skills, with an ability to explain the functionality and benefits of different integrations A collaborative spirit and experience working with a team to solve problems Strong organizational skills with an ability to manage assigned tasks and a keenness to drive projects forward A knack for problem-solving and the ability to recognize when to seek guidance from the team for more complex or technical issues Benefits Equity and other forms of compensation may be provided as part of a total compensation package Company Overview Brex is a financial service and technology company that provides business credit cards and cash management accounts. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is