Associate Site Reliability Engineer
Why We Need You!Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support. We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services. We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more.The Associate SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration. It is a hands-on technical position in a fast-paced atmosphere. The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software. More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks.What You Will Be DoingWork Monday through Friday, approximately 2 PM to 11 PM U.S. Pacific Time, including lunch)
US citizenship and must be located domestically in the U.S.
Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
Working with geographically dispersed, cross-departmental teams to solve difficult problems
· Automating common and repetitive tasksWrite documentation and training material
· Train other colleagues.Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution
To Be Successful in The Role, You Will HaveA BSc in Computer Science, a related field, or equivalent practical experience
3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
Proficiency with Python and experience with one of the following languages:
o Javao Golango C#Proficiency working with Bash or PowerShell programmatically
Familiarity with public cloud platforms (AWS or Azure preferred)
Experience troubleshooting Java and .NET applications
Experience troubleshooting network and storage infrastructure issues
Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware) Experience working with Windows
Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
Proficiency working and developing Infrastructure as Code (IaC)
A desire to adopt and implement emergent technologies and best practices
Strong verbal and written communication skills in English for the purposes of global collaboration
‘Nice-to-haves’ include:Prior experience as a Site Reliability Engineer or DevOps Engineer
Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
o Cloud Development and architectureo Kubernetes Administrationo Linux Administrationo Software engineering disciplinesExperience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
Roadmap for Success90 Days:Onboarding and role-training is complete
You're building foundational knowledge of the SRE-run product portfolio
You hold general knowledge of how SRE manages our SaaS environments
You've gotten to know the team and are building relationships with SRE peer teams
6 Months:Self-sufficiency in core job functions and existing processes
· Participating in SRE on-call rotationsContributing to handling SRE tickets to fulfillment and responsible for individual SRE tasks
Active participation in SRE stability discussions with direct interaction with SRE peers
1 Year:Contribute independently to improve reliability and compliance in our SaaS environments
Demonstrate ownership of SRE ticket management including triage and resolution
Lead one or more well-defined projects under guidance from Senior SRE members
Identify areas where performance, scalability, security, and reliability can be improved in production systems and environments
Originally posted on Himalayas
Apply Now
US citizenship and must be located domestically in the U.S.
Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
Working with geographically dispersed, cross-departmental teams to solve difficult problems
· Automating common and repetitive tasksWrite documentation and training material
· Train other colleagues.Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution
To Be Successful in The Role, You Will HaveA BSc in Computer Science, a related field, or equivalent practical experience
3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
Proficiency with Python and experience with one of the following languages:
o Javao Golango C#Proficiency working with Bash or PowerShell programmatically
Familiarity with public cloud platforms (AWS or Azure preferred)
Experience troubleshooting Java and .NET applications
Experience troubleshooting network and storage infrastructure issues
Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware) Experience working with Windows
Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
Proficiency working and developing Infrastructure as Code (IaC)
A desire to adopt and implement emergent technologies and best practices
Strong verbal and written communication skills in English for the purposes of global collaboration
‘Nice-to-haves’ include:Prior experience as a Site Reliability Engineer or DevOps Engineer
Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
o Cloud Development and architectureo Kubernetes Administrationo Linux Administrationo Software engineering disciplinesExperience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
Roadmap for Success90 Days:Onboarding and role-training is complete
You're building foundational knowledge of the SRE-run product portfolio
You hold general knowledge of how SRE manages our SaaS environments
You've gotten to know the team and are building relationships with SRE peer teams
6 Months:Self-sufficiency in core job functions and existing processes
· Participating in SRE on-call rotationsContributing to handling SRE tickets to fulfillment and responsible for individual SRE tasks
Active participation in SRE stability discussions with direct interaction with SRE peers
1 Year:Contribute independently to improve reliability and compliance in our SaaS environments
Demonstrate ownership of SRE ticket management including triage and resolution
Lead one or more well-defined projects under guidance from Senior SRE members
Identify areas where performance, scalability, security, and reliability can be improved in production systems and environments
Originally posted on Himalayas
Apply Now