Associate Product Manager, Fertility Member Experience
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024) • CNBC Disruptor 50 List (2022, 2023, 2024) • Fortune Best Workplaces for Millennials (2024) • Fortune Best Workplaces in Health Care (2024) • TIME 100 Most Influential Companies (2023) • Fast Company Most Innovative Companies (2020, 2023) • Built In Best Places to Work (2023) • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) • Great Place to Work certified (2020, 2021, 2022, 2023, 2024) • Fast Company Best Workplaces for Innovators (2022) • Built In LGBTQIA+ Advocacy Award (2022) Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through human-centered product experiences. As an Associate Product Manager for Fertility Member Experience, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful repeat engagement. You will lead the definition, design and implementation of key new features - focused on helping members improve their fertility through improved knowledge, diagnostics, and direct care. You’ll drive experimentation, discovery and implementation of these features. Some of your core areas of focus will be: community features, like forums and support groups, homepage, and content discovery and interaction. As an Associate Product Manager at Maven, you will: • Own product delivery projects end-to-end, responsible for on time and successful execution • Work with an engineering pod and cross-functional partners to build a best-in-class experience for Maven members • Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs • Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization • Drive experimentation plans for A/B tests so you can measure impact with confidence • Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey We’re looking for you to bring: • 1-3 years of Product Management or equivalent experience - experience working on consumer or health-tech experiences a plus • Understanding of what makes experiences great - having strong, product intuition and an experimentation mindset • Track record of shipping, testing & iterating on features - working across the entire product lifecycle from discovery to launch to analysis • Product sense and business judgment, grounding all product decisions in data, user feedback, and measurable impact • Ability to work with cross-functional teams in a highly collaborative environment • Experience writing user stories and product requirements, working with designers and engineers to execute The base salary range for this role is $130,000 - $145,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. [New York, NY; Remote, US (Hub cities)] Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. 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