Associate GDCM Sales Systems Coordinator
About the position The Associate GDCM Sales Systems Coordinator is a key role within Hilton's Technology team, focusing on the implementation and support of various sales systems, including Delphi.fdc and related integrations. This position involves generating implementation plans, conducting consultations with hotels, and providing guidance on system configuration and training. The role is designed for individuals with a background in technology and project management, particularly within the hospitality industry. Responsibilities • Generate property-specific implementation plans and documents per defined processes. • Conduct property kick-off calls and business consultations for limited and focused hotels. • Provide guidance for configuration and training based on analysis of current system usage and BCS. • Assist the hotel in completing System Configuration workbooks and validate information. • Coordinate and communicate implementation dates with hotels and vendors. • Lead kick-off meetings and system overviews with relevant hotel contacts and vendors. • Implement Delphi.fdc and related integrations. Requirements • Professional work experience in Technology or related field • Project Management experience • Experience in the hotel industry, sales, catering & events and/or revenue management • Hands-on experience using Delphi.fdc or Delphi Nice-to-haves • Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience • Three (3) years of professional work experience in Technology or related field • Two (2) years of Project Management experience • Completion of Delphi.fdc training and knowledge of Hilton business standards • Experience managing multiple projects concurrently • Hands-on experience using Salesforce Benefits • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night • Hilton Shares: Employee stock purchase program (ESPP) at a 15 percent discount • Paid parental leave for eligible Team Members • Mental health resources including free counseling through Employee Assistance Program • Paid Time Off (PTO) • Comprehensive medical and prescription drug coverage • Dental coverage • Vision coverage • Life insurance • Short-and long-term disability insurance • Flexible spending accounts • Health savings account • Access to care coordination program • Legal services program • Educational assistance program • Adoption assistance • Backup childcare program • Pre-tax commuter benefit • Travel discount • Annual Incentive (Bonus) Plan eligibility Apply tot his job