Associate Functional Consultant
Job Description: • Assisting in the discovery for project deliverables including software configuration, custom development, and integration. • Support technical requirements gathering sessions to analyze client needs and business processes, define and document project scope, and confirm solution viability. • Assist in providing solutions and documenting client requirements to configure design decisions. • Proactively provide knowledge-backed recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training, including appropriate considerations of budget, timeframe, and client capacity. • Educate and train clients on system functionality, particularly for go-live stabilization, offering guidance for users to become proficient in use of new tools. • Design, validate, and implement critical system components in CRM platforms. • Articulate complex system challenges and solutions in an easy to digest manner. • Assist in defining the work required to deliver solutions in support of client needs, including level of effort. Provide oversight of project resources, jointly with project management. • Adapt to changing circumstances and be comfortable working in a fast-paced, dynamic environment. Requirements: • Up to 2 years in higher education advancement or development. • Ability to collaborate and establish strong working relationships with various teams and lead conversations about technical concepts with audiences of varying levels of experience, including non-technical stakeholders. • Experience gathering business requirements from stakeholders and determining solutions to support those requirements. • Enthusiasm for learning and an openness to feedback. • Highly analytical, technically proficient, and able to learn new tools and software quickly. • Strong oral and written communication skills with a demonstrated ability to document and organize tasks and decisions. • Effective in building consensus and communicating with a wide range of stakeholders, including executives and senior level staff. • Flexibility and ability to adapt quickly to new situations. • Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging. Benefits: • Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group. • Health Savings Account (HSA) contribution by Zuri Group on eligible plans. • Basic Life Insurance provided by Zuri Group. • Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision. • 401(k) Plan with 3% employer contribution. • Flexible Spending Accounts (FSA) for health and dependent care expenses. • Company cell-phone plans and work-from-home equipment. • Wellness program and an emphasis on work-life balance. • Continuing education time and reimbursement.