Associate Field Service Engineer - Fargo, ND
Beckman Coulter Diagnostics is a global leader in clinical diagnostics, committed to innovating for tangible impact in life sciences and biotechnology. The Associate Field Service Engineer will support client needs by performing troubleshooting, installation, validation, preventative maintenance, and service repair on Beckman Coulter equipment, ensuring excellent service delivery and customer satisfaction.ResponsibilitiesComplete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on productsMaintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle timesUtilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goalsCommunicate with various levels of internal and external customers, recognizing and addressing their unique needsFoster collaboration by assisting with the training of newer Field Service EngineersSkillsAssociate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentationAbility to travel (providing service in an assigned geography and periodic travel to other areas/overnight)Must have a valid driver's license with an acceptable driving recordCandidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.)Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of timeCandidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity1+ years' experience of advanced troubleshootingDeveloping relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retentionA technical college major such as biomed, engineering, or relatedBenefitsPaid time offMedical/dental/vision insurance401(k)Company OverviewA global leader in advanced diagnostics, Beckman Coulter has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 80 years. It was founded in 1935, and is headquartered in Brea, California, USA, with a workforce of 10001+ employees. Its website is http://www.beckmancoulter.com.Company H1B SponsorshipBeckman Coulter Diagnostics has a track record of offering H1B sponsorships, with 34 in 2025, 27 in 2024, 27 in 2023, 38 in 2022, 26 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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