Associate - Digital Product Management

American Express is a company with a long history of innovation and commitment to its customers. They are seeking an Associate in Digital Product Management to enable the best customer experience through a differentiated set of products and services, focusing on understanding customer needs and leveraging data insights.ResponsibilitiesPossess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelinesStrong work ethic with a global mindsetRepresent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates. Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solvingParticipate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionalityMaintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholdersSupport delivery of key projects/product capability development efforts from ideation to launch and maintenanceAssist in defining, measuring and reporting on metrics related to product launch, process efficiency and performanceBe a passionate advocate for customers enabling our other product teams to meet their needs more readilySkillsPossess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelinesStrong work ethic with a global mindsetRepresent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updatesAbility to work independently and within a team; good communication skills with a 'can do' attitude toward creative problem solvingParticipate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionalityMaintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholdersSupport delivery of key projects/product capability development efforts from ideation to launch and maintenanceAssist in defining, measuring and reporting on metrics related to product launch, process efficiency and performanceBe a passionate advocate for customers enabling our other product teams to meet their needs more readilyA positive attitude, a proactive mindset, with an eagerness to learnA analytical thinker that is able to focus on leveraging data to make informed decisionsAble to translate complex information into easy-to-understand conceptsCreative thinker able to re-envision existing processes to support new product development and product improvementsExcellent communicator, comfortable working with multiple stakeholdersExperience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plusHands-on experience with HIVE, SQL and Splunk is preferredBenefitsCompetitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesCompany OverviewAmerican Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services. It was founded in 1850, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.americanexpress.com.



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