Associate, Digital Product Management

American Express is a company built on a 175-year history of innovation and commitment to its customers. The Associate in Digital Product Management will support the development and execution of the strategic vision for Token Solutions through research and analytics, focusing on delivering actionable insights and performance measurement for strategic initiatives.ResponsibilitiesSupport the execution of the Token product roadmap and development of strategy through supporting analytics and advisory projectsConduct research on customer (merchant, issuer, aggregator, etc.) problems/needsConduct external research on Agentic Commerce needs, trends, use cases, etcDeliver high-impact analytics to inform token strategy by developing actionable insights from internal/external dataLead analytics and measurement across key performance indicatorsSupport ad-hoc analyses and reporting needs across the token product teamUnderstand the key token strategic priorities and own tracking/reporting against themPartner with the Token Product data and business teams to understand the data available and the business impactPartner with the broader Token team (product design and development teams) to identify, track, and implement prioritiesSkillsStrong analytical and conceptual thinking acumen, with ability to translate complex, unstructured business problems into quantitative modelsAbility to leverage external insights, reports, and tools (from academia or other industries) where neededCapable of articulating key findings to leadership and stakeholders, leveraging insights to influence business decisionsExperience with data querying (e.g., SQL, PowerQuery) and distributed analytics toolsAdvanced knowledge of Microsoft Office Suite (Excel pivot tables, data visualization, deck-writing)Bachelor's degree in a quantitative field (e.g., Economics, Finance, Computer Science, Mathematics/ Statistics, Engineering)BenefitsCompetitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesCompany OverviewAmerican Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services. It was founded in 1850, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.americanexpress.com.



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