Associate Customer Experience Agent- PT

British Airways Payrate: $20.50 Shift: Open availability- Could be: 3:00pm -7:00pm or 6:15pm -10:15pm As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Customer Experience Agent Are you passionate about delivering world-class customer service? Do you thrive in a dynamic, fast-paced environment? British Airways is seeking outstanding individuals to join our team as Customer Experience Agents at our Worldwide Airports across the United States, Canada, South America, Bermuda & Mexico! As the face of British Airways, you'll play a crucial role in crafting unforgettable experiences for our passengers, ensuring their journey with us is smooth, enjoyable, and truly reflective of our dedication to perfection. What You'll Do • Greet and offer personalised service to all British Airways and codeshare customers, ensuring a welcoming and seamless experience throughout their airport journey. • Assist passengers with check-in, boarding, connecting and arrival processes. • Address customer queries and concerns efficiently, always aspiring to go above and beyond to provide outstanding service. • Support our premium customers with tailored, high-end service • Facilitate safe, secure, and punctual departures • Collaborate with team members to ensure seamless operations and customer satisfaction • Adapt quickly to changing situations, always maintaining a positive and proactive demeanour What You'll Bring To British Airways • A passion for hospitality and an enthusiasm for creating exceptional customer experiences • Strong communication skills and the ability to engage confidently with a diverse range of customers Apply tot his job